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The Deep - Hull

The Deep tells the amazing story of the world's oceans through stunning marine life, interactives and audio-visual presentations making it a fun-filled family day out for all ages. See sharks, rays, turtles, penguins and more at this fantastic aquarium.

We are dedicated to informing visitors about the world’s oceans and the challenges they face and operate as an education and conservation charity with all money made being re-invested back into pioneering research and new exhibits.

Visitors can also enjoy an exciting temporary art exhibit by The Robert Fuller Gallery which will showcase images and videos from a recent trip to the Galapagos Islands.

Don’t miss our fantastic daily dive shows and scatter feeds and take part in Dylan’s Discovery Corner sessions where you can learn about some of the smaller native species to the UK including starfish, velvet swimmer crabs and sea urchins.

To see a full list of activities, please visit www.thdeep.co.uk/whats_on

Who to contact

Telephone
01482 381000
Website
The Deep

Where to go

Name
The Deep
Address
Tower Street
Hull
Postcode
HU1 4DP

Time / Date Details

Time of day
Morning
Afternoon
Opening Times
Opening Times
DayOpening TimeClosing Time
Monday 10:00 18:00
Tuesday 10:00 18:00
Wednesday 10:00 18:00
Thursday 10:00 18:00
Friday 10:00 18:00
Saturday 10:00 18:00
Sunday 10:00 18:00

Other Details

Costs

Table of costs
Table of costs
AmountCost Type
Adult £11.50 (£10.35 buy on-line)
Child £9.50 (£8.50 buy on-line)
Children under 3 are FREE
Senior or Student with valid NUS card £10.50 (£9.45 buy on-line)
Family of 4 - max 2 adults £37.60 (£33.84 buy on-line)
Family of 5 - max 2 adults £45.50 (£40.95 buy on-line)

Availability

Specific age range
All ages
Local Offer

Local Offer

Description

The Deep is well catered for visitors with disabilities and additional needs. The attraction has been awarded Gold in the National Enjoy England Awards - Access for All category, 2011, and Silver in the Enjoy England Award in the Access for All Category, 2009.

Entrance

The disabled entrance is located on the far left of the building, adjacent to disabled parking, and the reception desk with a low level counter is located directly ahead of this entrance. Disabled visitors are welcome to use this queue which, on busy days, is shorter than the main line.

Parking

Disabled parking is free of charge for blue badge holders.

Wheelchair Service

There are wheelchairs (including electric) available to hire free of charge. We also have a variety of walking aids including rollaters. If you wish to borrow a wheelchair from The Deep you, or a member of your party, will be asked to complete a form (including your name, address and telephone number) and provide ID to be checked by our reception. You will be required to return the wheelchair at the end of your visit. Please note that these are not available to pre-book and are offered on a first come first served basis via reception.

Carers

Essential carers are admitted free of charge on a one to one basis. In some cases The Deep may ask for proof of disability and the nature of the essential care needed if this is not obvious. We do not offer free carer tickets for adults accompanying under 3s.

Toilets

There are disabled toilets, with emergency call alarms, available at each level of the building. For visitors who require a larger area for changing, a first aid room is available on request.

Visually impaired visitors

For visitors with a visual impairment, braille or audio copies of The Deep guidebook are available to borrow free of charge in reception. The Deep Guiding Team is able to produce extra tactile exhibits which can be handled to enhance the visitor experience. All lifts have audio advice on floor level. Guide dogs are welcome.

Hard of hearing/disabled visitors

There is a vast amount of information within the exhibition that is purely visual in content. Visitors with hearing difficulties are also able to obtain a printed copy of The Deep guide book from reception. Hearing assistance dogs are welcome. Induction loops can be found at reception, till points within the gift shop and also in the conference suite in the Learning Centre.

We also hold regular quiet days when the lights in the attraction are made brighter, most of the audio noise is turned off and there are scheduled signed presentations (BSL) throughout the day.

Limited mobility and wheelchair users

The Deep is set over three levels, all of which are accessible by lift. The route around the attraction is gently sloped and accessible for wheelchair users. Visitors in large motorised wheelchairs may find that one lift (located in Deep Blue One) may be too small. Another lift, not available to the general public, can be used; please contact a guide who will accompany you on this route. There is limited seating available within the exhibition, visitors requiring regular breaks may like to borrow a rollator free of charge from reception.

Visitors who wish to discuss their requirements further should call 01482 381000 (option 3) Monday to Saturday 9am to 5pm.

This service is listed for your information. Its inclusion on the Family Services Directory does not imply endorsement, approval or recommendation by Lincolnshire County Council. For more information, go to Terms & Conditions

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