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Diabetes UK

Dealing with diabetes can be daunting, whether you’re newly diagnosed, an old hand, or even if it's someone you know who has the condition. You may be looking for information, advice, or just a bit of a chat; having someone to talk to can make all the difference.

These are some of the ways you can get in touch with us:

  • The Diabetes UK Careline is a dedicated diabetes helpline for all people with diabetes, their friends, family, carers and healthcare professionals
  • Local Diabetes Support Groups work locally all over the United Kingdom. Groups typically meet once a month, but they often also take part in many other activities such as fundraising, campaigning and raising awareness. Go to our website to search for a local group or email and we will put you in touch with a suitable group.
  • Social media sites allow us to reach the people who need us – by being on the sites they use every day. We want our supporters to be able to talk to us and each other online in an environment and that is informative, supportive, engaging and – most importantly – safe.
  • Peer support - If you would like to talk to someone who knows first-hand what it’s like to live with diabetes, our support volunteers are here to help. You can get in touch by calling 0843 353 8600 during opening hours, or view our peer profiles to contact a peer by email. If you would like to arrange a call back, text PS and your name to 0788 555 7006.

Care in School Helpline

Living with Type 1 diabetes when you’re young is tough. Not just for the child who has it but for the whole family. Although many schools provide good care for children with Type 1 diabetes, we know that this isn’t always the case. Many parents find it difficult to get their voice heard about decisions or issues that affect their child’s health and education. The Care in School Helpline is provided by specially selected and trained volunteers who will give you rights-based information and support if you need to make a change at your child’s school.

Our helpline provides rights-based information and support to make sure your child is happy and healthy at school.

Call 0345 123 2399 Monday–Friday 9am–7pm or fill in our online form.

Once you've contacted us, one of our volunteers will be in touch within five working days to talk about your issues and discuss your options. If you’re interesting in training to become a Care in School Helpline volunteer please email

Who to contact

0345 123 2399
Diabetes UK website

Where to go

Diabetes Uk, 10

Other Details


Specific age range
All ages
Local Offer

Local Offer

Local Offer Age Bands
Primary (4-10 years)
Secondary (11-16 years)
Transitions to Adulthood - Push to second line (16+)
Early Years (0-4 years)

This service is listed for your information. Its inclusion on the Family Services Directory does not imply endorsement, approval or recommendation by Lincolnshire County Council. For more information, go to Terms & Conditions

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