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ULHT Patient Advice and Liaison Service (PALS)

Patient Advice and Liaison Services - PALS is a confidential service that helps patients, their families and carers to find answers to questions or concerns regarding the care or treatment received from NHS Trusts in Lincolnshire.

As a patient, relative or carer you may sometimes need to turn to someone for on-the-spot help, advice and support. This is what the Patient Advice and Liaison Service does on a daily basis.

United Lincolnshire Hospitals PALS offers confidential advice and support, helping you to sort out any concerns you may have about the care provided by the NHS and guiding you through the different services available.

We have 3 front of house PALS services located at Grantham & District Hospital, Pilgrim Hospital and Lincoln County Hospital

PALS can:

  • Give you information about local health services
  • Listen to any problems you may have in relation to your health care or the health care of a loved one or friend
  • Help you ask questions about your health care
  • Tell you about help and support groups for you or your carer


Who to contact

01522 707071 (Lincoln County Hospital), 01205 446243 (Pilgrim Hospital), 01476 464861 (Grantham and District Hospital)

Where to go

101, Manthorpe Road
South Kesteven
NG31 8DG

Time / Date Details

Opening Times
Opening Times
DayOpening TimeClosing Time
Monday 09:00 17:00
Tuesday 09:00 17:00
Wednesday 09:00 17:00
Thursday 09:00 17:00
Friday 09:00 17:00

Other Details


Specific age range
All ages
Local Offer

Local Offer

SEN Provision Type

This service is listed for your information. Its inclusion on the Family Services Directory does not imply endorsement, approval or recommendation by Lincolnshire County Council. For more information, go to Terms & Conditions

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