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Liaise (SEND Information, Advice and Support Service in Lincolnshire)

Liaise is the Special Educational Needs and Disability (SEND) Information Advice and Support Service for Lincolnshire. We provide information and advice relating to SEN and disabilities to parents, children and young people (0 – 25) which is free, confidential and impartial.

There is a confidential Helpline and we provide initial help and support by telephone and email.  We can allocate a Liaise Caseworker if further help and support is required.

The information, advice and support provided in relation to SEND includes:

  • helping you to understand SEND law and legal information;
  • understanding SEND policy and how it works in practice in Lincolnshire;
  • information on SEND support in schools, colleges and in relation to pre-school settings;
  • support with getting the views of children, young people or parents' views heard by schools, health providers, the Local Authority (this could include attending meetings or help writing letters or filling in forms);
  • EHC needs assessments and education, health and care plans;
  • personal budgets;
  • SEND tribunals, mediation and disagreement resolution;
  • school admissions and exclusions;
  • support with raising complaints about health, education and care relating to SEND; and
  • giving information about other organisations who could help including local Healthwatch, local and national charities, and parent support groups.

To contact Liaise, please call 0800 195 1635 or email liaise@lincolnshire.gov.uk

Please note: your call will be answered by the Family Information Service who will take brief details of your query and pass these onto the Liaise team for a call back.

Who to contact

Contact Name
Liaise
Contact Position
SEND Information Advice and Support Service in Lincolnshire
Telephone
0800 195 1635
E-mail
liaise@lincolnshire.gov.uk

Where to go

Name
Liaise (SEND Information, Advice and Support Service in Lincolnshire)
Address
Myle Cross Centre
Macaulay Drive
Lincoln
Lincolnshire
District
Lincoln
Postcode
LN2 4EL
Notes

Car parking and disabled access is available.

Time / Date Details

Session Information
Please telephone 0800 195 1635 to find out information on Special Educational Needs and/or Disability or to be referred to a Liaise Caseworker if you need more specialist advice.
Opening Times
Opening Times
DayOpening TimeClosing Time
Monday 08:00 18:00 - Family Information Service
Tuesday 08:00 18:00 - Family Information Service
Wednesday 08:00 18:00 - Family Information Service
Thursday 08:00 18:00 - Family Information Service
Friday 08:00 18:00 - Family Information Service
Monday 09:00 16:00 - Liaise Advice Line
Tuesday 09:00 16:00 - Liaise Advice Line
Wednesday 09:00 16:00 - Liaise Advice Line
Thursday 09:00 16:00 - Liaise Advice Line
Friday 09:00 16:00 - Liaise Advice Line

Other Details

Availability

Referral required
Self Referral
Referral Details

Parents, carers, children and young people can refer directly into the service for information, advice and support. 

Telephone and email support from a Liaise Caseworker is available on the Liaise Advice line between 9.00 am and 4.00 pm Monday to Friday.

Initial calls into the Family Information service can be made between 8.00 am and 6.00 pm Monday to Friday.

Specific age range
0 - 25 Yrs
Local Offer

Local Offer

Description

Liaise provides Information, Advice and Support to parents, carers, children and young people which id free and confidential.

Liaise has its own confidentiality policy, and any details we take will be recorded on our database which is independent of all other local authority services.

Information will not be shared outside of Liaise unless permission is given for it to be shared, or there is a legal requirement for us to do so.

Local Offer Age Bands
Primary (4-10 years)
Secondary (11-16 years)
Early Years (0-4 years)
SEN Provision Type
Specialist

This service is listed for your information. Its inclusion on the Family Services Directory does not imply endorsement, approval or recommendation by Lincolnshire County Council. For more information, go to Terms & Conditions

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