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Family Lives

Family Lives (formerly known as Parentline Plus) is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents.

Sections include: Pregnancy and Baby, Toddlers and Pre-school, Primary, Secondary, Teenagers, Bullying, Your Family, and Divorce and Separation.

Confidential helpline

Call our free and confidential helpline for support

Family Lives offers a confidential and free* helpline service (previously known as Parentline). Please call us on 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, including bullying. Family Lives free helpline support staff take calls from 7am – midnight, any calls during the night are answered by Samaritans. If you need to speak to someone during the night we can divert your call to the Samaritans who are available to offer emotional support.

They also offer on-line chat (Mon-Fri 9am-11pm and Sat/Sun 11am-11pm), email support service, which has short parenting tips videos, forums and on-line parenting courses.

Who to contact

0808 800 2222 (free confidential helpline 7am to midnight)
0207 553 3080 - main switchboard
Family Lives website

Where to go

C A N Mezzanine, 49-51
East Road
N1 6AH

Other Details


Age Ranges
Referral required
Self Referral
Type of School
National organisation
Local Offer

Local Offer

Local Offer Age Bands
Primary (4-10 years)
Secondary (11-16 years)
Transitions to Adulthood - Push to second line (16+)
Early Years (0-4 years)

This service is listed for your information. Its inclusion on the Family Services Directory does not imply endorsement, approval or recommendation by Lincolnshire County Council. For more information, go to Terms & Conditions

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